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We are pleased to provide immediate and equal access to Effective Communication Aids and Services. These auxiliary aids and services are available free of charge.
The following is a partial listing of devices, aids, and services available to you during your stay.
Deaf/Hard of Hearing Aids/Services
- Personal Communicator/Amplifier
- Large Button Telephone with Volume Control/Ringer Light
- Wipe Board/Eraser
- Licensed ASL Interpreters
- Video Conferencing with Certified ASL Interpreters
- Closed Caption Televisions
- Baby Cry & Signaler
- Door Knocker (Light alerts patient when anyone knocks at the door)
- Hearing Aid Batteries - limited sizes
- CART (Communication Access Real-Time Translation) - a real-time captioning system to
transcribe spoken speech into written text
Visual Aids/Services
- Tape and CD Recorder & CDs/Tapes for personalized instructions
- Advance Directives in Braille and on Audio Tape
- Patient Rights in Braille and on Audio Tape
- Magnifiers
- Signature Guides
- Bold write pen - unique point provides bold, easy writing
Patients with Limited English Proficiency
- Picture of Health Binder
- Vidatak EZ Language Boards - English, Vietnamese, Chinese, Indonesian, Spanish, French, Arabic, Tagalog, Korean, Russian, Japanese, Polish, Portuguese, German, Italian and Farsi (Persian)
- Point To Talk Booklets - 19 Different Languages
- Language Line Phones and Service with at least three different over the phone services
- On Site Interpreters are available by contacting Interpreter Services/Communications
- Advance Directives in many languages, including Indonesian
- Patient Rights in Spanish and Indonesian
- Many Translated Forms are available on our intranet
For additional information call or visit:
Interpreter Services/Communications Manager (603) 740-2451
Interpreter Services/Communications Coordinator (603) 740-3399
Communications Staff (603) 742-5252
TTY (603) 740-2240
Office location: 2nd floor across from elevators 1 & 2
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